This is a five day course to introduce the learner to the world of Customer Service
You will learn about the different types of customer facing roles and the skills and behaviours needed to offer a good level of Customer Service
How will I attend this course?
How will I attend this course?
This is a face to face course, based at a venue in Cambridgeshire.
For more information, please contact:
SPS Training
Telephone: 01438 537008
Email: enquiries@sps-training.com
What equipment will I need?
What equipment will I need?
You will need a notebook and pen, any other materials required will be available at the venue
You will achieve a good understanding of what is required to work in a Customer Service role.
What are the entry requirements?
What are the entry requirements?
To do this course you will need to have a basic level of English and Maths
Other recommended learning
Other recommended learning
Please search our website for further training opportunities:
https://www.cambridgeshire.gov.uk
