This course is designed to give the learner an opportunity to develop their Customer Service skills and knowledge. The course is linked with local employers to increase the opportunity of employment
You will learn some of the fundamental basics of what's involved in a career in Customer Service.
This will include - the importance of appearance and behaviour, legislation, regulation and prodedures you will need to follow and how to deal with queries and requests
How will I attend this course?
How will I attend this course?
This is an Online course.
For more information, please contact:
SPS Training
Telephone: 01438 537008
Email: enquiries@sps-training.com
What equipment will I need?
What equipment will I need?
You will need access to a laptop or desktop computer and reliable internet connection
You will achieve a clear understanding of what is involved in good Customer Service - and the possible employment opportunities available
What are the entry requirements?
What are the entry requirements?
To do this course, you will need a basic level of English and Maths
Other recommended learning
Other recommended learning
Please search our website for further learning opportunities:
https://www.cambridgeshire.gov.uk
