This course will explain how you can identify a complaint and how to deal with it
You will learn to understand the different levels of complaints and the appropriate ways in which you can respond to them
How will I attend this course?
How will I attend this course?
This course can be done either Online or Face to Face at a number of venues across Cambridgeshire
For more information please contact:
Cambridgeshire County Councils Youth and Communities Team
Email: Communities@cambridgeshire.gov.uk
What equipment will I need?
What equipment will I need?
You will need access to a laptop or desktop computer with reliable internet connection or if you are working face to face - a notepad and pen
You will have a clearer understanding of the types of complaints and the best ways to resolve them
What are the entry requirements?
What are the entry requirements?
There are no entry requirements for this course
Other recommended learning
Other recommended learning
Please search our website for further learning opportunities:
https://www.cambridgeshire.gov.uk
